FAQ


How do I know my tone?

Compare your skin to our Tone Guide and check your vein color for undertone (green=warm, blue/purple=cool, can’t tell=neutral).

Do you reveal my color season?

We translate expert color logic into a simple palette for you. No jargon — just colors that suit you.

How long will my order take?

Most orders arrive in 7–12 business days. You’ll get a tracking link once it ships.

Can I return or exchange?

Yes — see our Refund Policy for full details.

How do I contact support?

Email support@picktona.com or WhatsApp +91-XXXXXXXXXX.